WORKSHOPS & TRAINING

  • Are you maximizing the growth potential of your organization by providing training and development for your people?
  • Are you providing your team the tools and training they need to  succeed in today’s highly competitive  marketplace?

Providing your team members with practical information that can be applied immediately is critical to their individual success and to the success of your organization as you deliver  services to clients, respond to customers or cultivate members and donors. Through workshops and presentations I teach skills that improve marketing, business development and client service performance.  Workshops can be conducted on an organization-wide, department or practice group level and can be delivered in various formats such as a one-hour presentation, a two-hour lunch-and-learn seminar or a half-day program.   Every workshop is customized to meet your specific content needs and time requirements.

Workshops and training I deliver are rooted in the belief that improving the client/customer experience will help your organization strengthen its brand, increase its visibility and improve its profitability.  The subjects I cover include:
MARKETING
  • Understanding Buyer Values

  • Define Your Value Proposition

  • Building Strategic Marketing Alliances

  • Increasing Your Visibility, Profit & Practice

  • Maximizing Marketing at Conferences

  • Creating Impact with Event Marketing
BUSINESS DEVELOPMENT
  • Developing Your Personal Business Development Plan

  • Building & Leveraging Your Network

  • Developing Better Business Relationships

  • Uncovering the Ache: Conducting Effective Sales Meetings

  • Creating Winning Pitches & Proposals

  • Successful Team Selling

  • Client-Focused Consultative Selling
CLIENT SERVICE
  • Creating & Delivering the Client Experience

  • Developing & Growing Client Relationships

  • Assessing Your Client's Satisfaction

  • Delivering Service Excellence

  • Communicating Value-for-Fees
Interested in learning more? Contact me and let's continue the conversation.


VIEW OTHER SERVICES:
Assessment
Business Development Coaching
Client Relationship Management
Program Development
Process Improvement